Frequently Asked Questions—Municipal Pumps

Q. How long have Wilo EMU pumps been in use in North America?

A. Wilo EMU pumps have been in use in the U.S. and North America for more than 35 years.

Q. Can Wilo EMU pumps be used in dry pit applications?

A. Yes, Wilo EMU supplies pumps that are ideal for dry pit applications because they are internally cooled and do not rely on the cooling of the casing by surrounding liquid.

Q. Why does Wilo EMU use silicon carbide seals?

A. Wilo EMU uses silicon carbide for its seal surfaces because it lasts 2-1/2 to 3 times longer than tungsten carbide seals. In fact, the Wilo EMU mechanical seal is durable it is eligible for a Lifetime Warranty. (See Municipal Warrantees on this website for details.)

Q. Does Wilo have a service center in my area?

A. Yes, Wilo has service centers throughout the U.S., with service available on a 24/7/365 basis. (See Service Center Locator on the Service page of this website.)